Emergency Oracle Support – DBA 911

Four Cornerstone provides emergency Oracle support for all Oracle databases. Our DBA911 program provides DBA Emergency (911) Database Support which connects you with DBA experts to remedy your emergency database problems 24 hours a day, 365 days a year.

We have Oracle-certified DBAs and Oracle experts available and ready to assist with all Oracle database emergencies from minor problems to severe outages such as crashed Oracle database, Oracle database recovery, Oracle corruption, and emergency Oracle technical assistance. We realize that a severe problem with your database environment can have critical impact on business continuity and our DBA911 team is waiting to assist.

Emergency Oracle Support Requirements:

All clients must provide secure external access to their Oracle database servers, either via dedicated dial-in or secure connections such as VPN or over the Internet. The client must also possess a valid Oracle CSI number for access to Oracle Technical support.

In addition to emergency Oracle corruption repair and emergency Oracle recovery, we provide non -emergency Oracle support:

• Oracle database modifications
• Patch upgrades and migrations
• User and Security managements
• Oracle data migrations from servers to servers
• Disaster Recovery design and implementation
• Oracle SQL Tuning
• New database design and configuration
• Oracle Real Application Cluster architecture, implementation and performance tuning.
• Hands-on training

At Four Cornerstone, we are committed to our customers' success and work to provide emergency Oracle support with fast response time.

Four Cornerstone offers Oracle monitoring for Oracle response time, Oracle performance monitoring, Oracle growth monitoring and Oracle security auditing, including Oracle audit monitoring.

Four Cornerstone has installed Oracle monitoring software at some of the Fortune 500 companies. Our revolutionary monitoring allows us to quickly install a complete monitoring solution and provide customized email alerts for management and DBA Staff identifying potential issues before they become problems.

In just a few days, you can have a complete and comprehensive monitoring software solution for you existing Oracle environment. The monitoring often pays for itself by reducing unplanned downtime and freeing up the DBA for more important work.

At Four Cornerstone, our Oracle Monitoring services will

• Monitor database availability
• Provide management reports that predict potential hardware shortages
• Perform root-cause analysis of performance problems quickly
• Saves customers thousands of dollars by adhering to Service Level Agreements without adding additional staff
• Capture historical trends and performance for analysis
• Offering a complete auditing solution

We offer several different package solutions to best suit your needs:

• Growth Monitoring
• Unix/Linux server monitoring
• Performance and Benchmark monitoring
• Service Level Agreement Monitoring and Change tracking
• 24x7 or 5x9 monitoring available.

Four Cornerstone provides Oracle install and Oracle upgrade services for all supported releases of Oracle. We have skilled consultants experienced with upgrading Oracle 7, Oracle 8, Oracle8i, Oracle 9i, to Oracle 10g. We also provide upgrade and migration assistance from Oracle 10g to Oracle 11g as well as for Real Application Clusters, Data warehouses, and for databases in excess of 10 TB.

Because we specialize in remote Oracle installation and Oracle upgrades, Four Cornerstone is far cheaper than the competition. We provide either remote or on-site delivery of services.

Four Cornerstone provides complete Oracle installation including installing Oracle software, Oracle configuration and Oracle client installation. Four Cornerstone also provides Oracle upgrades, including remote upgrades from Oracle7 to Oracle9i, Oracle8 to Oracle9i and Oracle8i to Oracle9i. We are expert at Oracle database migrations and can fully migrate your database remotely.

Four Cornerstone is expert at remote Oracle install and remote Oracle upgrade services for all releases of Oracle. We have remote Oracle upgrades for Oracle9i, remote Oracle upgrades for Oracle8i and remote Oracle upgrades for all Oracle releases.

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